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Pro-Care's 12 Step Carpet Cleaning Process

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Click here to read Pro-Care's 12 Step Carpet Cleaning Process
Step 1: Pre-Inspection
Our Technician will do a walk through inspection with you to identify soiling conditions, carpet construction, and potential permanent stains.

Step 2: Pre-Vacuum
Your carpet is pre-vacuumed with a commercial vacuum to remove bonded, insoluble dry soil.

Step 3: Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, such as beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.

Step 4: Pre-Spot
Certain spots are pre-treated for maximum removal.

Step 5: Pre-Spray
Traffic areas are pre-treated with a biodegradable traffic lane treatment.

Step 6: Pre-Agitate
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.

Step 7: Extract and Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet.

Step 8: Neutralizer
The pH is balanced on every carpet and fabric cleaned. This is one of the most important steps according to the manufacturers of carpet. It is accomplished during the extract & rinse process or a post spray will be applied.

Step 9: Post Spot Treatment
Potential permanent stains, as identified by the technician, may not be removed.

Step 10: Post Groom
The carpet pile is set in one direction to aid the drying process.

Step 11: Speed Dry
High velocity air movers are placed on the carpet to lessen the drying time.

Step 12: Post Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results and make sure that you are completely thrilled with the job.

WE CHARGE BY THE "CLEANABLE SQUARE FOOT" FOR CARPET CLEANING.



Pro-Care is Nashville's Premium Carpet Cleaning Specialist!

Let's face it; it's tough to get excited about the need to clean your carpets. At Pro-Care we understand how you feel. So we try our best to make this process as seamless for you as we can. It's our desire to get in and do the job efficiently with as minimal "downtime" to you and your lifestyle as possible.

Let's share some answers to the three most commonly asked questions we receive almost everyday.

How long should we wait to have our carpets cleaned?
Imagine, you have a new born baby, a roaming toddler with a sippy cup full of red Kool-Aid, or you're an allergy suffere, perhaps you're the proud owner of a new puppy or kitten, or maybe you've just given up trying to get your children to take their shoes off at the door. You can see that each situation is very unique. Each one of you could require a different answer to this question; however, most carpeting manufacturers recommend a professional cleaning every 12 to 18 months.

Visit our Manufacturer's Recommendations and Spotting Tips for more details.

Aren't all carpet cleaning companies roughly the same?
No. As with any industry, carpet cleaners run the gamut from Bubba working out of the back of his car, to the low-price, high-volume franchises. There are five important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: Reputation, Experience, Education, Systems, and Guarantee. In addition to these values Pro-Care has a 12 Step Cleaning Process for maximum soil removal, returning your carpet, as close as possible, to factory exit condition.

Pro-Care has a Reputation that is second to none. The area's most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively. Stainmaster, Mohawk, Shaw and Couristan have used Pro-Care to help them with cleaning related problems. Pro-Care is Experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. Combined, our staff has over 33 years of on-site experience. Pro-Care takes Education seriously and is certified by the IICRC which is the world's most recognized body of certification for carpet and upholstery cleaners. We hold multiple Master & Journeymen Cleaning Technician designations, which are the highest certifications available. Pro-Care's cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. Pro-Care offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these five values and Pro-Care's 12 Step Cleaning Process we are able to provide you with the most outstanding service experience ever.

What is it about Pro-Care that makes the company so unique?
Let's just try and pretend for a moment that the finest equipment, safest products and certified technicians in Middle Tennessee don't even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable where you with their technicians being inside your home?

These are all feelings that every person at Pro-Care understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to protect your home and its contents with every protective tool in our arsenal. We'll use corner guards and other protection devices to keep from scratching your beautiful walls and woodwork. You'll notice we never proceed down the hall or into any room without your expressed consent. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. And we promise to call in the event we will be more than 15 minutes past our appointed time; all because we respect you, your valuable time, and your home.

The bottom line: what makes Pro-Care so unique is the quality of the whole experience, from the moment we meet until we say, "Good bye and thank you." We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.

Experience the quality of Pro-Care services, and you'll see for yourself why the difference between us and all our competitors is obvious.


Carpet Stretching & Repair

After a period of years, depending on soiling, traffic and installation, carpet may need to be restretched. If you have "buckles" in your carpet, we recommend carpet restretching. We use a power stretcher to get your carpet as tight or tighter than when it was new. If you have holes, seams coming apart or any other damage to your carpet, an expert carpet repair can be done for you.





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ProCare is a Certified Firm with the IICRC - The Institute of Inspection, Cleaning and Restoration CertificationProCare is a member of the Carpet and Rug InstituteProCare is certified with Wool Safe

Pro Care, Carpet & Rug Cleaners, Nashville, TN
Pro-Care of Nashville now offers Fiber ProTectorPro-Care of Nashville is a member of the American Society of Interior Designers

Service Areas:
Nashville, Brentwood, Franklin, Antioch, Hendersonville, Goodlestville, Gallitin, Bellevue, Hermitage Old Hickory, Spring Hill, Thompson Station, Madison, La Vergne, Mt. Juliet
Contact Info
Phone: 615.221.4100
Fax: 615.467.6691
720 Fesslers Lane
Nashville, TN 37210
info@ProCareOfNashville.com
Hours: Monday-Friday 8:00am-5:00pm

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