Hiring CSR – Client Service Representative

Starts at $21.00 an Hour PLUS Benefits

Pro-Care is a locally owned and operated company that’s been serving Middle Tennessee since 1995. We have an OUTSTANDING culture! This position is Monday through Friday from 8:00-4:30. The office is not open on weekends or Holidays.

Position

CSR (Client Service Representative)

Additional benefits:

  • Group health care with 50 percent of your premium paid.
  • Vision Insurance Available
  • Dental Insurance Available
  • One-week paid vacation after six months with additional days earned on your anniversary dates not to exceed three weeks.
  • Paid holidays after 90 days. (Six Total)
  • Simple IRA with up to 3% company match.
  • AMAZING company culture!

Job Responsibilities

  • Be Happy!
  • Answer Phones
  • Book jobs, estimates, and various appointments (Priority of This Position)
  • Participate in company meetings
  • Greet walk-in clients
  • Assist with follow-up and confirmation calls
  • Check voice mail and return calls
  • Check and respond to email
  • Check and respond to texts
  • Generate and assemble marketing materials and internal-use forms
  • Represent the company consistently in positive terms 

Compensation

$21.00 per hour (time and a half for overtime).

Increase in compensation based on review at 90 days.

Increase in compensation based on annual review.

10% commission of any referrals acquired while on personal time.

Qualifications

  • A love for people and to serve
  • Good Communication skills
  • Computer skills
  • Basic Accounting Skills
  • Geographical understanding of Middle Tennessee for scheduling appointments
  • Initiative
  • Knowledge and use of Microsoft Office Suite
  • Ability to accurately determine the clients needs
  • Phone Sales Experience a plus
  • Desire to learn & earn
  • Attention to detail & accountability to action

To Apply

Please email resume to Info@ProCareOfNashville.com or call John Browning at 615-400-8876. For more information on Pro-Care, please visit us online at ProCareOfNashville.com

 

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Benefits of Being on Our Team:
Positive Work Environment. Room for growth. Janssen’s serves some of the area’s most prominent and interesting people. You will meet lots of people and the scenery changes every day! Janssen’s is a learning organization that is committed to education and personal growth.

Great Benefits
We offer health benefits, paid vacation, sick pay and you get your carpet cleaned for free!

Excellent Pay
You will make a very healthy income with us. Various incentives will be available to you so that you can write your own check! $30-75k per year.

Requirements 
Must be at least 18 years of age
Must have a valid California Driver’s License
Must have a clean driving record
Must be able to perform physical duties required if applying for labor position
Must be willing to provide our clients with the Most Outstanding Service Experience Ever! ™ (we will thoroughly train you how to do that!)

Job Description: 
Service Technician in the areas of Carpet, Area Rug,Upholstery, Tile and Grout Cleaning & Restoration.

Full and Part Time applicants welcome.
Background Check and Drug Testing Policy Enforced

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