Pro-Care is Nashville’s Premium Carpet Cleaning Specialist

Why use Pro-Care for your carpet cleaning needs? Because having your carpets cleaned and protected by Pro-Care will keep them looking new longer.

Regular Carpet Cleaning Lengthens the Life of your Flooring!

Let’s face it; it’s tough to get excited about a professional carpet cleaning. At Pro-Care we understand how you feel. We make the carpet cleaning process as seamless for you as we can. It’s our intention to complete quality service efficiently and on time. In every service appointment, we strive to minimize disruption to you and your lifestyle.

Here are answers to the three most commonly asked questions our Pro-Care team is asked, everyday.

Clean carpet is a safe surface for your family

1. How long should I wait before cleaning my carpet?

It’s all about how you live on your Carpet.

The timing for scheduling your carpet cleaning is closely tied to your home environment and lifestyle. Imagine, you have a newborn baby or a roaming toddler with a sippy cup full of red juice. Perhaps you’re the proud owner of a new puppy or kitten, or maybe you’ve just given up trying to get your children to take their shoes off at the door. Or it could be that you’re an allergy sufferer.

Quality carpet care should respond to your needs and the needs of your family. Luckily, professional service can help you preserve the health of your home and ensure the longevity of your flooring purchase. A newly installed carpet has a protective barrier which should allow you a good year of everyday use before you’ll need to schedule service. The key is to keep to a regular cleaning routine and address accidents as they happen.

How often should you schedule a professional cleaning? While each homeowner’s situation may be unique, most manufacturers recommend a professional carpet cleaning every 12 to 18 months. Carpets come with a limited warranty and one of the most common ways homeowners void that warranty is to miss the product’s required cleaning window. Make sure the cleaning company you choose is IICRC certified. That certification is also a condition of your warranty.

Visit our Manufacturer’s Recommendations and Spotting Tips for advice about maintaining your carpet. And keep in mind, after a few deep cleanings, you will want to consider a re-protection of your flooring. We can explain this process and help you determine if this service is right for you and your household.

Periodic professional carpet cleaning protects your warranty
The Quality of Your Carpet Cleaning Matters as much as Scheduling Does.

Pro-Care has a Reputation that is second to none. The area’s most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively. Stainmaster, Mohawk, Shaw and Couristan have used Pro-Care to help them with cleaning related problems.

Pro-Care is Experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. Pro-Care takes Education seriously and is certified by the IICRC which is the world’s most recognized body of certification for carpet and upholstery cleaners. We hold multiple Master & Journeymen Cleaning Technician designations, which are the highest certifications available.

Pro-Care’s cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. Pro-Care offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee.

Through these five values and Pro-Care’s 12 Step Cleaning Process (see below) we are able to provide you with the most outstanding service experience ever.

Professionals can remove spots from carpet2. Why is Pro-Care More Expensive Than Other Carpet Cleaners?

Let’s just pretend for a moment that the finest equipment, safest products and certified technicians in Middle Tennessee don’t even matter. When was the last time a tradesman of any kind was in your home?

Did they treat your property with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable were you sharing your space with those technicians?

Every employee at Pro-Care is highly trained. Training (and other important overhead investments our company makes) guarantees you a quality Pro-Care experience. We empathize with your concerns. Your priorities about the safety of your family are priorities we share. For example, Pro-Care technicians wear company uniforms and carry identifying credentials. Moreover, we promise to protect your home and its contents while we are on-site. By using corner guards and other protection devices we can keep from scratching your walls and woodwork. We never proceed down the hall or into any room without your expressed consent.

It’s About Your Experience, Start to Finish.

At Pro-Care, we understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. We promise to call in the event we will be more than 15 minutes past our appointed time; all because we respect you, your valuable time, and your home.

The bottom line: what puts Pro-Care above the rest is the quality of the whole service experience, from the moment our office schedules your appointment until our technicians say, “Goodbye and thank you.” Granted, we may be more expensive than some competitors but we offer far greater value for your carpet cleaning investment.

You can put your trust in us. Truly, the Pro-Care Team cares just as much about your experience as you do. We want so much more than simply happy customers; we want clients who sing our praises.

Professional Cleanings Help Maintain Your Carpet Warranty

3. Aren’t All Carpet Cleaning Companies Essentially the Same?

The simple answer is “no.” As with any industry, carpet cleaners run the gamut from Bubba working out of the back of his car, to the low-price, high-volume franchises.

There are five important values which distinguish a real carpet care professional from the other run-of-the-mill carpet cleaners: Reputation, Experience, Education, Systems, and Guarantee. Be assured, these values define our work ethinc. What is more, when we service your carpet, we perform a 12 Step Cleaning Process. Scroll down to see that 12-Step breakdown.

Using this 12-Step process, our technicians achieve maximum soil removal, returning your carpet, as close as possible, to factory exit condition. Want more information? We do an even deeper dive about choosing the best Carpet Cleaning Company for your needs on our site.

Technician pulls carpet free of wall to stretch.
Technician cuts extra carpet before reattaching below baseboard.

A Note About Carpet Stretching & Repair

After a period of years, depending on soiling, traffic and installation, carpet may require a re-stretching service. If you have “buckles” or wrinkles in your carpet, we recommend carpet re-stretching. We use a power stretcher to get your carpet as tight or tighter than when it was new. What is more, if you have holes, seams coming apart or any other damage to your carpet, an expert carpet repair can be done for you.

12 Steps to Cleaner Carpets

 

12 Step Carpet Cleaning Process

Our Technician will do a walk through inspection with you to identify soiling conditions, carpet construction, and potential permanent stains.
Your carpet is pre-vacuumed with a commercial vacuum to remove bonded, insoluble dry soil.
Sofas, chairs and tables will be carefully moved. Larger pieces, such as beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.
Certain spots are pre-treated for maximum removal.
Traffic areas are pre-treated with a biodegradable traffic lane treatment.
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet.
The pH is balanced on every carpet and fabric cleaned. This is one of the most important steps according to the manufacturers of carpet. It is accomplished during the extract & rinse process or a post spray will be applied.
Potential permanent stains, as identified by the technician, may not be removed.
The carpet pile is set in one direction to aid the drying process.
High velocity air movers are placed on the carpet to lessen the drying time.
Our technician will walk through your home with you to point out the cleaning results and make sure that you are completely thrilled with the job.

WE CHARGE BY THE “CLEANABLE SQUARE FOOT” FOR CARPET CLEANING.