Who is Pro-Care?
Pro-Care is a small, local, family-owned service company, led by President John Browning. We proudly serve the community in and around Nashville, Tennessee. Our company specializes in floor care for carpet, tile and grout, and natural stone as well as cleaning and protection for area rugs and upholstery.
A Little History…
In 1994 Nashville resident Jim Kilpatrick established a business to serve the community of Middle Tennessee. He chose carpet care for several compelling reasons. First, it was a sector of the service industry that required specialized training. Second, it provided the opportunity to engage in trustworthy business practices that would serve the public with excellence and integrity.
Providentially, in January of 1995, a national distributor of carpet care products, named Bridgepoint, opened a branch facility in Nashville. This gave Mr. Kilpatrick the local resources he needed to build the company he envisioned. He created a five-year business plan.
Kilpatrick took the next five years to acquire the necessary equipment, supplies and certification through Bridgepoint. He also hired his first employee. In June of 1995, Pro-Care served its first customer and by the end of the year 2000, Pro-Care’s client list had grown to more than 800.
Starting in the fourth year of operations, Mr. Kilpatrick began looking for the right person to take over Pro-Care’s leadership. He happened to meet John R Browning, III who had grown up working in his father’s carpet care business. Mr. Browning had recently established his own fledgling carpet care company, Browning Carpet Cleaning Inc. That was July of 1997.
In Browning, Kilpatrick believed that he had found a leader who would practice the same high quality and honest business principles he himself had fostered since Pro-Care’s beginning. Browning purchased Pro-Care in February 1999. This allowed him to secure the experience of trained technicians as well as an established customer base. Kilpatrick served as a consultant to Pro-Care through the year 2000 but was confident at that point he was leaving the company in good hands.
From Then to Now
For more than 25 years, John Browning has shepherded the growth and success of Pro-Care. He has built one of the most educated and experienced teams in the floor and textile care industry. At last count, his original customer pool of 800 has grown to over 25,000 strong. President Browning has also made an ongoing commitment to the Nashville community, providing sponsorships and support to local schools and athletic programs.
We are Pro-Care
Pro-Care has come to be recognized throughout the country as an excellent and organized service provider, Clients regularly send in 5-Star testimonials, praising the company’s standard of professionalism and the thoroughness of our outcomes. A respected entrepreneur and business consultant in his own right, John Browning continues to be invited each year to participate in training sessions, brain storming sessions and seminars with the leaders in our industry.